If you received a check from the RoundUp App Fund, a donor on our app donated to you!

RoundUp App wants to make donating fun and easy for donors, in a way that can fit into any budget since we’re donating the “loose change” from rounding up everyday transactions! 

If you received a donation in the form of a check from the RoundUp App Fund, someone who is a donor on our app chose to donate to you and we distributed their donations to you. 

First, there is no need to add us to your CRM system or send us a thank you note! We appreciate the gesture, but the donation was not from us, but we were the distribution channel. 

Second, if you’d like to see who donated to you, you can claim your organization in our database. There you’ll find a downloadable list of your donors, including as much information as they’ve provided (may include name, email address, phone number). You’ll also find marketing assets you can use to create your own RoundUp App program!

We automatically send donors tax receipts, so if you don’t claim your organization, rest assured your donor will have what they need for their taxes. 

You can read more about our company and RoundUp App on our website. Find out why thousands of nonprofits are registered with us and promoting RoundUp programs for a new source of reliable monthly donations. 

If you’re ready to sign up:

1. Click on “Register Your Organization” (have your EIN and the banking information for Stripe available).
2. Fill in your name & contact information so you will be the admin of your account.
3. Add your logo, cover image, and custom call to action language.

We work closely with nonprofits to try to help them build successful microdonation campaigns, but we do see a few common issues pop up across all nonprofits….

RoundUp App donation programs work best with a focused effort to kickstart a new program. We’d love to share a few things we’ve seen that can hold back a program’s success, in the hopes that you can remedy or avoid these issues with your campaign:

• Not building and maintaining awareness: Have you announced your program? Is the link to your custom URL available via all of your social channels and on your website? Make sure you’ve told people about the RoundUp donation option & make it super easy for them to find your custom page!
  
  Sometimes we see an announcement, but no follow-up and the link is hard to find, so you don’t see the number of donors signing up that you were hoping to see. 
• Not clearly expressing the value of RoundUp App: We are great for donors who are on a budget or are new to donating. We want to give those donors full control over their donations (donors can set a budget maximum, pause or stop donations, add additional nonprofits to donate to, and update their credit cards). Make sure you’re targeting the best audience for this type of giving option! Ideas for targeting include:
  • an option for volunteers – when you thank volunteers for their time, include a way for them to donate to you monthly in a way that will fit in their budget
  • a way for board members to share with their network who wants to give on a budget – board members can encourage their youngest family members, colleagues, and friends to donate via RoundUp App.
  • program alumni/recipients – if the group you are serving wants to give back so others can also experience your program, point them to an option that will fit their budget and allow them to pause and restart as they see fit.
  Something that can often confuse potential donors is listing a lot of different donation programs/options without advice guiding them to why they should chose a particular option. If RoundUp App’s link is simply listed in a long list of places people can donate to, donors will often want more information.
• Not following up: We offer downloading donor reports so you can add your RoundUp App donors to your CRM system and start communicating with them and cultivating them as donors. These donors could be your future major donors, board members, volunteers and supporters, but they need to hear from you and start building a connection with your organization. 
  
  If donors don’t start to receive your newsletter or see updates on your goals and progress, they may not see the connection between their donation and your success and lose interest in ongoing donations. Encourage them to join you and get to know you better. 
• Staff changes: If you had a RoundUp App champion who started your program, but left your organization, you may find yourself playing catch-up on your program. An easy way to avoid this potential issue is to have multiple admins on the account and make one of those admins accountable for reporting to the greater team on a monthly or quarterly basis. 
• Bad timing: We sometimes see nonprofits who register and claim their account on our platform with big dreams of creating a small donor program, but so many other obligations pop-up and derail the plans. 
  
  Today is a new day, you can relaunch your program and use our 30-day launch guide to get started! 
  
  We created our marketing library to help organizations who are short on staff or time (or both!) but want to have visually interesting graphics to promote their program. Please visit the library & use it all! 

We give donors options to give to any registered 501(c)(3) nonprofit organization!

We don’t have a list of current nonprofit clients, but we do highlight client stories in our blog and newsletters. 

Anyone can browse our database of nonprofits and search by name, category, or location to find the nonprofits they would like to donate to monthly. 

We also develop tools such as our donor quizzes to help potential donors find nonprofits that will align with their values and causes. 

If someone can’t find a nonprofit in our database, you can let us know here.